Shipping & Delivery

At Thalorinex, we take pride in providing a smooth and reliable delivery experience. This page explains how we prepare, ship, and deliver your orders so you always know what to expect.

Order Processing

Orders are typically handled within 1–2 business days after payment has been successfully received.
Once your parcel leaves our facility, we’ll send you an email confirmation that includes your tracking number and a link to follow your shipment’s progress.

Estimated Delivery Time

After dispatch, the average delivery period is 8–12 business days for the following regions:

  • Europe

  • United Kingdom

  • United States

Please note: these are approximate timeframes. Delivery may occasionally take longer due to:

  • The distance of your location

  • Customs clearance procedures

  • Courier or weather delays

  • Other unforeseen transit conditions

Our team works diligently to ensure you receive your package as soon as possible.

Shipping Costs

We offer free delivery on all orders exceeding €30 / £30 / $30.
Orders under this threshold will incur a standard shipping fee, which is automatically calculated at checkout depending on your country and selected delivery option.

Tracking Information

When your order is shipped, you’ll receive an email containing a tracking link to monitor its journey until it arrives at your door. Please allow a short period for tracking updates to appear after dispatch.

Customs & Delivery Delays

While we do our best to ensure timely deliveries, certain factors are outside our control.
Delays related to customs processing, courier issues, weather disruptions, or import regulations are not the responsibility of Thalorinex.

International customers should be aware that customs duties or import fees may apply according to their local laws. These costs are the buyer’s responsibility.

Lost or Damaged Parcels

If your parcel is lost or arrives damaged, please get in touch with our support team within 7 days of the expected delivery date.
We will investigate and offer a prompt solution to ensure your satisfaction.

Need Help?

For any questions about your order, shipping, or delivery updates, feel free to contact us at:
📧 support@thalorinex.com